Frequently Asked Questions
Everything you need to know about shopping at Classic Furniture.
What is the estimated delivery time for large furniture items?
Standard delivery typically takes 7-14 business days. For custom-made or oversized pieces, delivery can take up to 4-6 weeks depending on your location and the specific artisan schedule.
Do you offer White Glove delivery and assembly services?
Yes, we offer premium White Glove delivery for an additional fee. This service includes bringing the furniture into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable. A restocking fee may apply to large furniture returns.
How can I care for my solid wood furniture?
To maintain the beauty of your wood pieces, avoid direct sunlight and heat sources. Dust regularly with a soft, lint-free cloth and use coasters or placemats to prevent water rings and scratches.
Do your products come with a warranty?
All Classic Furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship. This does not cover normal wear and tear or accidental damage.
Can I request fabric swatches before making a purchase?
Absolutely. We offer up to five complimentary fabric or leather swatches to help you choose the perfect finish for your home. You can request these through our product pages or by contacting customer support.